Privacy Policy

October 16, 2022

We value your privacy. Reserv Ticketing, Inc. (“reserv”) has created this privacy policy in order to explain our privacy practices. The following discloses our information-gathering and dissemination practices for the website owned and operated by reserv, www.reserv.xyz (the “Site” or “reserv platform”).

By using the reserv platform, you do hereby warrant and represent that: i) you have read, understand and agree to all terms and conditions stated herein, including our Terms of Use, available at https://www.reserv.xyz/terms, which is incorporated herein by reference and that: ii) you are giving reserv permission to use and store information consistent with this privacy policy and our Terms of Service.

INFORMATION COLLECTED AND USE: reserv collects information at several different points on the reserv platform. Information collected through our Site, such as name, address and phone number, is collected for purposes of facilitating communications between users. Information collected is also collected in order to provide a unique user ID for an individual to access the reserv platform.

The Support area via the reserv platform allows the communication between reserv and users. We encourage users of the Support area of the reserv to provide certain information so we can provide a more personalized experience.

LEGAL BASIS: The legal basis for processing personal data is based on: a) your consent, or b) a contract you have entered into with us that requires the processing of personal data.

TRACKING TECHNOLOGIES: As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics or site functionality.

Technologies such as: Cookies, beacons, tags and scripts are used by reserv and our integration partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our web application, to remember users’ settings (e.g. language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may find your ability to use some features or areas of our site may be limited.

PROFILES: reserv uses data to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personal information to provide offers and improve the content of the Site for the user. This profile is used to tailor a user’s visit to our reserv, and to direct pertinent marketing promotions to them.

COMMUNICATIONS FROM THE SITE: When customers provide us contact information on the reserv platform (user participation is voluntary) we use the information to contact the user to deliver sales and product information that will be useful to them.

You may choose to stop receiving our newsletter or marketing/product emails by following the unsubscribe instructions included in these emails.

SHARING PERSONAL INFORMATION: We may provide your personal information to companies that provide services to help us with our business activities such as payment processing. These companies are authorized to use your personal information only as necessary to provide these services to us.

We will share your personal information with third parties only in the ways that are described in this privacy policy.

We may also disclose your personal information in the following cases:

  • As required by law, such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.

If reserv is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our reserv of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information to any other third party with your prior consent to do so.

INFORMATION RELATED TO DATA COLLECTED THROUGH THE RESERV PLATFORM: The reserv applications only store personal data for as long as needed to provide services to our users. We will store this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If reserv stores information on behalf of a user, then you must contact the user to have the information corrected or deleted.

SOCIAL MEDIA FEATURES & WIDGETS: Our Site may include social media features. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

LINKS TO OTHER WEBSITES: Our Site may include links to other websites whose privacy practices may differ from those of reserv. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

DATA SECURITY: Our company uses secure encryption technology for all sensitive financial data transmitted on our site.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. We never transit public networks without encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our reserv, you can contact us at [email protected].

CORRECTING, UPDATING, DELETING, DEACTIVATING PERSONAL INFORMATION:

If you wish to access, confirm, correct, rectify, update, supplement, anonymise, block, restrict or delete your personal information or object to our use of your personal information; or, if you have any questions about our processing of your personal information or If you would like to transfer your personal information from us to another person or business, these are the following ways to do so:

  1. Log into your user account and make the changes yourself;
  2. Contact us by using the information in the contact section of this privacy policy; and/or
  3. Click on the “Opt Out” option in the footer of all emails we send you, or simply opt-out of all advertising here.

We will provide you with all rights in relation to your personal information to which you are entitled under applicable law. You may withdraw your consent to us collecting or using your personal information at any time by logging into your user account and deselecting the processing options you do not wish us to use. If you are unhappy with the way that we have handled your personal information, you can make a complaint to the authority responsible for data protection in the country that you are based.

We will respond to your request regarding personal information made through the contact information in this privacy policy within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services, and we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

CHANGES TO THE PRIVACY POLICY: The information you submit to us is controlled by the privacy policy in effect at the time you submit it. If we significantly change our policy, we will post a notice in a conspicuous place on the Site notifying visitors of policy changes. If we make any material changes, we will also post a notice on our reserv prior to the change becoming effective.

CONTACT INFORMATION:
You can contact us if you have questions about our privacy policy at [email protected].

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